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Delivery Information

HOW TO ORDER

Contact us via email, phone or fax and make us get your order or make your purchase directly from our website.
Wait for the confirmation of availability and price.
Your order can be lifted directly from the store or sent by courier to the address indicated.
In case of the order  are sent by carrier, payment for the value of the merchandise plus the postage, will be made ​​by bank transfer or paypal prior.

Conditions of Purchase, Delivery and Returns

Buying products online in Wine Tio Pepe is subject to the following terms and conditions:

- Prices are given per bottle of 70 cl., Unless the product description indicate other capacity.
- The description, picture and any other information of a product displayed on the website may be changed without notice. The images that illustrate each product may differ from the delivered product.
- Any Price displayed on the site can be changed without notice and is always subject to unavailability.
- If we can not deliver your order to a customer in part or in full for immediate shipment, the customer will be contacted in order to decide the most appropriate procedure to resolve the situation.
- All products shipped by Wine Tio Pepe should be examined by the customer immediately upon receipt. If any damage is found in the product, the customer must return it to the transport company, duly justify the reason for the return delivery note and contact us.
The order may takein extreme cases30 days to be processed.
Do not accept cancellations of orders with payment by paypall.

 

Payment Restrictions:

Credit Card payments (PayPal) are only avaiable in 100€ or more orders.

Packaging:

In all our deliveries we use a special package that effectively protect the contets:

  
 
   

 

Litígios:
De acordo com a Lei 144/2015 informamos que em caso de litígio o RAL competente será Centro de Informação de Consumo e Arbitragem do Porto www.cicap.pt